Refund Policy

We want you to love your purchase! If you're not completely satisfied, we offer a hassle-free return process.

Return Eligibility:

  • Returns must be requested within 30 days of delivery.

  • Items must be unused, unwashed, and in original packaging.

  • Final sale items, accessories, and gift cards are not eligible for return.

How to Return:

  1. Email us at info@fashionzapp.com with your order number and reason for return.

  2. We will send return instructions within 48 hours.

  3. Once received and inspected, your refund will be issued to the original payment method within 5–7 business days.

Return Shipping:
Customers are responsible for return shipping costs unless the item is defective or incorrect.