Order Confirmation

As soon as you place your order, you will receive an order confirmation email. This means we have received your order in our system and pre-authorized your payment.

If you don’t receive a confirmation email, please check your spam folder. Otherwise, email us at info@fashionzapp.com with the subject line “Order Confirmation Not Received”, and our team will assist you.

Shipping Policy

At Fashionzapp, we provide fast and reliable shipping across the United States.

• Processing Time: 1–2 business days (Monday–Saturday)
• Transit Time: 3–5 business days (Monday–Saturday)
• Cut-Off Time: Orders placed after 5:00 PM EST will be processed the next business day
• Shipping Carriers: USPS, UPS, FedEx
• Shipping Cost: Free shipping on all orders within the United States
• Tracking: A tracking number will be sent via email once your order has shipped

Order Handling & Custom Products

• All orders are processed within 1–2 business days.
• If your order includes custom items, we will contact you separately to confirm customization details.
• Custom orders are processed and shipped only after receiving all required information.

Order Status & Tracking

You will receive order status updates and a tracking number via email once your order has shipped.
If you do not receive a tracking number within 7 business days, please contact us at info@fashionzapp.com

Order Acceptance & Fraud Prevention

We reserve the right to refuse or cancel any order at any time for reasons including, but not limited to, product availability, pricing errors, or suspected fraud.

To prevent fraudulent transactions, we may request additional verification such as phone number, billing/shipping address, or identity verification. If a transaction appears suspicious, we may cancel the order without prior notice.

Pricing Accuracy

We make every effort to ensure accurate product and pricing information. However, errors may occasionally occur.

• In such cases, we reserve the right to cancel or refuse any order, even if the order has been confirmed and payment processed.
• If an item is mispriced, we may either contact you for instructions or cancel the order and inform you accordingly.

Contact Us

• Business Name: Fashionzapp
• Business Address: 228 Hancock Ave, Bridgewater, NJ 08807, USA
• Email: info@fashionzapp.com
• Mobile Number: +1 (640) 203-6890
• Business Hours: 9 AM to 5 PM EST, Monday to Friday
• We respond within 24 hours on business days.
• Order Cut-Off Time: 5 PM EST